How to make a complaint regarding critical advice
If you have any problems, criticisms or suggestions, complaining to the KFC Call Center is the best way to take. In particular, we ourselves know that this food restaurant in America may be famous for being very experienced, but it can not be perfect. Sometimes consumers feel that the service or food is not the best.
Of course, not all outlets have the same problems, but only a few stands. This could be only due to openness or misunderstanding between consumers and waiters there. Therefore, it should be thoroughly complained about, especially since this restaurant is famous for being good and can accept criticism and suggestions.
A brief idea about the origins of KFC
Kentucky is known to have a long history of fried chicken so that the experience of serving various food products does not require a KFC call center to complain. Especially if we compare it to fellow restaurants or fast food franchises, surely most of them are still number one in Indonesia as well.
Fast food is originally from the city of Kentucky as the name suggests, where it was first directly discovered and founded by Colonel Harland Sanders. The story is already very popular as he was earlier just a fringe chicken seller and did not have much profit so he was under immense pressure to the extent of depression.
But that started to change when in 1930 he started cooking fried chicken in corbin and it proved to be very likable for people. Then in 1939, Sanders created his own fried chicken recipe because it used several interesting varieties of spices as well as his own way of preserving the processed flavor.
This is the reason why Sanders later received an award as a Kentucky colonel from the local governor. The franchise was founded in 1955 where earlier Sanders used to move from the US to Canada offering his wares. No wonder a lot of investors are then interested in investing in Sanders’ business.
The KFC National Training Centre was opened in 1978 following a huge investment by entrepreneurs like Jack Massey and John Brown Jr. Unfortunately, 2 years later, in 1980, Harland Sanders died, so it became deeply sad news, especially since his hard work had developed on a large scale at the time.
Advantages of KFC in terms of products and services
If you look at its long history, it is no surprise that this franchise is equipped with many advantages, one of which is the ease of finding outlets. Now we can find an outlet not only in a big city. But in every big city, it should have many more outlets so that the distribution is fairly equitable.
We can see examples of big cities like Jakarta, Bandung, Surabaya or Semrang. There are many buffer cities in a big city where each of them should have a KFC restaurant. Therefore, you do not need to go to the city or provincial center because it is more affordable than home.
Especially now that the delivery service can be used quickly and cheaply without any hassle. You can call 14022 directly and if you don’t know about the menu, you can ask the employee who picks up the phone. Please note that the service number for delivery and customer service is not the same.
For all these shops, they are also equipped with good facilities so that sometimes people complaining about the KFC call centre are there, but it doesn’t matter. Usually, complaints of problems are in the form of service from employees or simply in the form of lack of food. But if other amenities such as a place to eat or a playground are very conducive.
You can make maximum use of the room in the restaurant as the arrangement is comfortable as most of the shops are quite spacious. In addition, in terms of cleanliness, it should be much better, especially by the employees with cleaning tasks. They have been well trained so that they are experienced in maintaining the cleanliness of every restaurant gap as per the SOP.
Another advantage is that it is now not only used for stopovers but can be used as a place for coffee. This was caused by the emergence of the latest restaurant, KFC Coffee, where it usually looks exactly like a cafe. You can find a room with a mini bar that is very comfortable.
How to complain to the KFC Call Center if there is a problem
Any company or restaurant is definitely a part of the KFC. including will receive inputs or suggestions and even complaints from its customers. But even though it has criticisms and complaints, we should not give it arbitrarily. There is a distinct peculiarity in providing complaints, one of which is that all complaints and suggestions should be in accordance with the facts.
If you are not aware of the facts about what will be criticized, contact the KFC Call Center or complain first. You can call their customer service phone number, which has been 08071677777. If you feel that you have been contacted but it seems busy, you can only send a complaint via email email@example.com.
If the service is not satisfactory you can ask for the results of the service or food. But to do this you have to find the best time, especially if the complaints are big enough. But common types of complaints can be made as usual but cs. have to be patient in calling or getting their email replies.
Complaining to the KFC call centre can also be done directly through their main website. There will be several columns in the form of data that should be filled in with customer comments. You can fill all these areas with your opinion, don’t fill in because you hear news from others.
In addition, if you have received a response from the company’s administrator, of course it should be received correctly. His name criticises or complaints must be prepared to meet the advice given. This advice is usually in the form of positive feedback so that it can benefit consumers and companies. Therefore, in addition, neither party is harmed but everything is beneficial.
Alternative criticisms in addition to complaining to the KFC Call Center
If you fail to submit a complaint using a phone number and email, you can try it through their social media such as twitter and Instagram @kfcindonesia @KFCINDONESIA. Due to delivery through social media, you should know how to deliver it properly. Especially there are social media warehouse frauds and a variety of fake news.
Of course, if you give advice or complaints but it’s actually a hoax, it can have criminal consequences. When complaining to the KFC Call Center, try not to use inflammatory language. This language is in the tendency to advance a particular event or situation, if the company considers it unfavorable, the answer can be fatal for the whistleblower.
In addition, it is also important to understand which issues should be criticized or complained about. Moreover, criticism through social media should be in the form of facts, if it is in the form of an opinion, it will be considered a hoax. In addition, the content is negative, which is harmful to one of the parties between the user and the restaurant.
Therefore, complaints to the previous KFC call center should be thought through again and again in the first place. Consider what the pros and cons would be if one of the restaurant items is criticised. If it has good intentions, it should immediately be sent for the common good.
Maintaining the humility and humility of the language will be the ultimate key to conveying ideas, criticisms or suggestions through social media. In addition, we come from Indonesia where both traits or traits should always be present. While understanding that criticising does not violate the law, delivery should not be against the law.
We already know how there are advantages to this restaurant which is famous for its flour fried chicken products. If you get poor service or poorly flavored food, you can immediately send criticism and suggestions. If you are going to complain to the call center, KFC will still have to maintain dignity.