XL credit transfer can now use the user’s personal smartphone. So tidak wonder if XL provider makes it easier for users to share credit in an emergency. This feature is very helpful for users when they need emergency credit to still be able to communicate using xl cards.
On that basis, the provider provides features for credit to fellow users. However, the provider also sets the conditions for using the credit transfer feature. If you do not meet the conditions set by the provider to use the credit transfer feature, then the request cannot be processed further.
Therefore, make sure you have met the applicable terms and conditions in order to use the feature for credit to fellow XL users. If there are complaints or interruptions when sending credit to fellow XL users, then you can directly contact the call center service provided by the provider so that complaints can be responded to immediately.
Terms of Using XL Credit Transfer Feature
Indeed, XL credit transfers can now be directly from personal smartphones. In fact, this feature for pulses can be done anytime and anywhere. However, there are some requirements that must be obeyed and obeyed by users.
So tidak wonder if many XL provider users realize that the reason for this credit transfer failure is because it does not comply with the terms and conditions set. Therefore, you must know what are the requirements to be able to use the feature. Among them are as follows:
- There are Minimum Limits on Credit Delivery
The first requirement, the sender must leave a minimum credit balance of Rp. 5,000. If the remaining balance is below the minimum, then the provider will reject the request submitted by the sender.
- Minimum Credit Transferred
The second condition, there is a minimum limit in one transaction for credit. XL is one of the providers that applies the lowest minimum credit rule. If other providers set a minimum of rp. 5,000 transferred credit, in this XL the minimum credit transferred is Rp. 1,000. And XL credit transfer can now be cheaper compared to other competitor providers.
- Credit Transfer Fees
The third condition, the sender will be charged a credit transfer fee between fellow users of Rp. 500 per transaction. In addition, there is a maximum limit to apply for such features. You can only submit 5x the request in one day and the maximum credit balance sent is around Rp. 1,000,000.
- The Active Period of the User’s XL Card
The fourth condition, the active period of the sender’s XL card must be active for at least the next 30 days. In addition, the starter pack used by this sender has been used for at least 180 days.
XL Credit Transfer Method Via Short Message (SMS)
Did you know that XL credit transfers can now use short message or SMS methods. This method is considered the easiest and guaranteed to be 100% successful if you meet the requirements set by the provide party. How to transfer XL credit through this short message method is very fast.
First, please enter the SMS menu. Then, write the format for xl credit by typing BAGI (space) destination number (space) nominal credit transferred. Then, send the SMS format to number 168. Then, there will be an SMS confirmation of the credit transfer. Then press Y to continue. Wait a while for the emergency credit to be transferred to the recipient’s phone number.
XL Credit Transfer Method Via USSD Call
The method for XL credits can also be via USSD calls. This method is also easy and practical for those of you who want to share credits with fellow XL users. How to use this method is quite simple.
All you have to do is open the call menu. Then press *123*168# and press call. After that, enter the XL number that the emergency credit will transfer from you. Then, enter the nominal amount of credit transferred.
Wait for the confirmation code to appear for the credit. If the code has appeared, enter the confirmation code and press enter. And the XL credit transfer process can now get a notification if the transaction is declared successful.
Credit Transfer Method Via XL Website
XL’s official website is also one of the media to share credit to fellow users. Maybe, this method is a little complicated because you have to log in to the XL website first. However, this is one of the safest ways because XL’s official website cannot be broken into by hackers. This method is also very easy.
First, please access xl’s official website at www.xl.co.id. Then, select the share or credit transfer option. Enter the intended phone number. Then, enter the nominal to be transferred to the credit recipient number. Wait a while until you get an SMS with a confirmation code. Enter the code. Then press send.
Credit Transfer Method Via MyXL App
XL credit transfer can now be via the MyXL application. Apparently, the MyXL application is not only used for checking and filling credits and internet data quotas. However, this application from XL is also useful for credit to fellow XL provider users. This method is also considered simpler and safer.
First, please download and install the MyXL application through the Google Play Store (Android Phone) or App Store (iOs Phone). Then, enter your XL number for the account registration process.
On the application page, please search for the credit transfer menu. Then, an e-form display will appear for the pulse. Enter the destination phone number along with the nominal amount of credit transferred.
After that, you will get a token code sent via SMS. Enter the code and press send. Wait a while for the credit you send to the destination number. Therefore, XL credit transfer can now be said to be easier, practical, and faster.
What If the XL Credit Transfer Process Is Declared To Have Failed to Send?
Sometimes, the process for this pulse experiences obstacles that cause transfer failure. This is indeed quite disappointing, because the recipient needs an emergency pulse for something.
If the XL credit transfer process is declared a failure, then you must immediately contact customer service. XL credit transfer failure can now directly contact the call center so that you can be helped by the cause. The call center service provided by XL providers is quite a lot of choices and active 24 hours.
You can contact XL call center services via interactive phones, social media, and digital applications. For XL call center services via interactive phone, you can call 817. This XL call center via phone is active for a full 24 hours.
In addition, you can file a complaint via social media on @myXLCare (Twitter) or @myXL (Facebook Fanpages). Then, you can also complain via the MyXL application. Because, the application is provided with a live chat feature. Therefore, XL credit transfer failure can now directly contact the call center of the MyXL application.
For XL credit is one of the features to get “emergency” credit from fellow users. This feature is quite easy and anyone can use it, as long as it is in accordance with the applicable terms and conditions. Xl provider provides 4 credit transfer methods. And to monitor the status for credit, the XL credit transfer process can now be checked directly through the MyXL website or application.