Samsung call center, number and complete information
Samsung call center is one of the customer services that is highly sought after by loyal users. Samsung itself is one of the leading mobile phone manufacturers in Indonesia. Over the course of history, Samsung has gone through such a long journey. It’s no wonder Samsung has a solid foundation.
Even today, Samsung has a very large number of consumers in Indonesia, from Sabang to Merauke. Of course, this is because the durability of Samsung-owned products doesn’t need to be questioned. Even though it has been used for many years, for Smartphone products it can still work optimally.
Not only that, Samsung products also increasingly have ecosystem development. For Samsung gadgets, if you have more than one gadget of this brand, you can control it using only your smartphone. Of course, this will make the job easier.
Samsung products can also be used for all circles. Other brands usually only target certain segments of society, for example, in the upper middle class, it seems that this does not apply to Samsung, Samsung is like providing products in all grade ranges.
With the various advantages that Samsung has, there is no doubt that Samsung is increasingly surprising its loyal customers. Not only superior in terms of product, Samsung also has a very satisfactory after-sales service. In case of any problems, you can contact the Samsung call center directly.
The Samsung brand at a glance
The growing number of gadget products in recent times has definitely made the Samsung brand even more familiar to you. Samsung is indeed very familiar among people. Not only in its home country, but in Indonesia, Samsung also dominates the market from gadgets to electronics.
This South Korean company has continuously recorded such significant sales. For example, for smartphone products. Samsung develops not only gadget products, but also TVs, air conditioners, washing machines and refrigerators. Who would have thought that this prestigious company was once a noodle company.
In the past, Samsung was founded by Lee Byung Chull in 1938. After the Korean attack, he finally expanded his business into various sectors such as textiles and managed to open the largest wool factory. His business continuously grew very quickly until a new company appeared and was created.
The new company eventually began investing in the chemical industry, heavy equipment, and even able to provide very promising growth. Until finally, Samsung entered the electronics industry in 1969. Samsung’s first product in production was a black and white TV in 1970.
In 1990, Samsung finally resumed its activities in the global electronics market, entering the 2000s, Samsung gave birth to a series of smart phones that became the best-selling mobile phones in the world, after which Samsung eventually became increasingly famous and produced a wide range of electronic products.
Samsung Call Center Number
Samsung continuously strives to provideperformance and service that isessential for customers. One of the services that is continuously improved is customer service that you can contact anywhere and anytime for 24 hours. Samsung’s call center will give you a variety of information.
To contact the Samsung call center, you can call 0800 112 888. No need to worry as the call center number is able to reach all regions of Indonesia, so when you contact, you don’t need to use or add a certain area code.
When it comes to the issue of the costs that need to be incurred, you also don’t have to worry because the phone number you call is toll-free, so you don’t have to think about credit when you check out a Samsung call center. You can contact the call center in different ways. One of them is through a telephone line.
If you are abroad, you can add the code (021) so that it becomes (021) 0800 112 888. Therefore, do not squeeze the wrong number. Even if you contact from abroad, this number is still free, so you don’t have to worry.
To contact Samsung’s call center, you can use a smartphone. Connect the phone to 0800 112 888, later the agent will immediately say hello and you will just have to transmit your purpose and intention to contact. For example, you want to ask questions about the duration of the service, you can transmit the damage and the problem.
Contact Samsung Call Center via WhatsApp
In addition to calling the above number, you can also contact the call center in different ways, for example, like WhatsApp chat. Samsung provides the number 0818 021 55777. With this WhatsApp service, you can make consultations or request product-related complaints more easily.
To contact Samsung call center via WhatsApp, you just need to register the WhatsApp number. Next, make sure there is a logo if the account is an official Samsung account when you are about to start a conversation. If you have confirmed it, you can start a conversation by sending a message as usual.
When you contact a Samsung call center using Whatsapp, you will benefit more because you can explain in detail, later, the call center manager will follow up your complaint with the relevant team. However, so that the complaints you have are quickly followed up, don’t forget to add photos.
You can take photos or record videos of damage that occurs on your smartphone or Samsung-branded electronic devices. So, later, your Samsung call center problem complaints can be clearer. How quickly customer service responds to complaints depends on the queue you have. Usually, complaints will be followed up immediately.
For complaints that require further verification, you will be contacted again later by Samsung, so you don’t have to worry. For a long time, Samsung follows up again based on inspections of related parties or internal parties to Samsung, it can take from 1 to 14 business days.
Contact samsung Call Center via social media
In addition to contacting via phone calls and WhatsApp phone numbers. Samsung can also be contacted via its social media. This shows if Samsung wants to be so close to loyal customers. You can choose Twitter or Instagram to contact the Samsung call center.
For those of you who like to play Twitter, of course, you don’t need to be confused about its use. You can also contact the call center very easily. You can transmit it to Samsung Indonesia, either by making a DM or mentioning it. Before sending a message ortweet, make sure again if the account is a real account.
The original account is verified, not just that. You also need to make sure that the Twitter account you have is not locked, so that it can be responded to quickly by the Samsung call center team. Not only contact from Twitter, you can contact from Instagram.
Similar to Twitter, you can search for Samsung Indonesia on Instagram. Make sure again if the account is anofficial account feed, as there are now many fake accounts in Samsung’s name. If the account is really an official Samsung account, you can send a message.
Contacting the call center can now be done very easily. In the past, when we wanted to file a complaint, we had to contact through a phone line and spend up to tens of thousands of rupees, but now Samsung seems to haveproven that there is no distance between users and can contact the Samsung call center directly.