Layanan Samsung pickup and delivery service :

List of addresses of Samsung TV Service Center in Indonesia

TV at home broken or mistaken? Do not rush to change new ones, first of all you can try to fix them through the service center of Samsung TV. Television, in fact, is one of the electronic devices that have to fill the furniture in the house. Especially now that there are more and more advanced television products available, such as Samsung smart TVs.

These electronic devices are found not only in the house, in many offices, schools and other rooms, as a rule, there are TVs. This is because one of these electronic items becomes an entertainment medium for watching local events such as news, reality shows, etc.

Although the cost of TVs is already expensive, since they have advanced functions, it is not uncommon for this electronics to experience errors or damage. For example, inability to turn on, missing many channels, or having problems with your TV hardware. That’s why Samsung’s TV Service Center is here to provide space to solve users’ problems.

Samsung itself was first known in the Indonesian electronics market when it popularized products such as refrigerators and TVs. Then Samsung expanded even more with the release of smartphone devices, which turned out to be in very high demand. So do not be surprised if this brand from South Korea is committed to providing the best services through the availability of a service center.

Address Service Center on Samsung TV

The service center is useful when the TV in your home is damaged, made a mistake or needs spare parts. Here we summarized some of the addresses of the official Samsung TV service centers in major cities of Indonesia, including:

  1. Jakarta

-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lot 11 (021) 57973171

-Boulevard Barat Blok LC 7 Nr. 58, Kelapa Gading Barat, Jkt (021) 2900223

-Mall Ambasador Lt.3 A3, Jl. Prof. Dr. Satrio, Jaksel (021) 5760664

-Jl. Tomang Raya Nr. 1, Jakbar (021) 56997777

  1. Bandung

-Istana Bandung elektroninis centras (BEC) Jl. Purnawarman Nr.13-15, Bandung (022) 4205949

-Jl. Ir.Juanda (DAGO) Nr. 150 Bandung (022) 2532152

  1. Yogyakarta

-Jl. Jogjatronic Mall Jl. Brigados generolas Katamso 75-77 Yogyakarta (0274) 557573

-Jl. P. Diponegoro Nr. 59, Yogyakarta (0274) 557573

  1. Semarang

-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani Nr.1, Semarangas (024) 8457040

-Jl. Dr.Cipto No. 111, Semarangas (024) 3564777

  1. Only

Jl. Dr. Rajiman 241 (0271) 9125573

  1. Unhappy

-Jl. Lt. Gen.S.Parman Nr. 82 Kav.7 (0341) 403416

– Malang Plaza JL. KH. Agusas Salimas 24-26 (0341) 345953

  1. Surabaya

-Plaza Marina Jl. Raya Margorejo Indah 97-99, SBY (031) 8493720 30

-Jl. Darmo Nr. 92, Surabaya (031) 5661928-29 28

  1. Bali

-Jl. Teuku Umaras 122, Vakarų Denpasaras (0361) 244410

  1. Banjarmasinas

-Jl. Jend. Ahmad Yani km 5,8 Nr. 9 RT 1 (0511) 3265854

  1. Samarinda

-Jl. Hasan Basri Nr. 64, Šiaurės Samarinda (0541) 746030

  1. Pontianak

-Jl. Gajah Mada Nr. 78 A Pontianak (0561) 737162

  1. Or

-Jl. Gatot Subroto KM 4.5 Nr. 16, Sei Sikambang Medan 20119 (061) 4566466

  1. Batamas

-Jl. Raden Patah Nr.1-2 (Srijaya Bukit Nagoya complexas)

  1. Palembang

Jl. Basuki Rahmat Nr. 48J, Palembang (0711) 356829

Layanan Samsung pickup and delivery service

In line with recommendations to stay home from the government, Samsung provides an alternative pickup and delivery service for users who want to repair electronic devices, including TVs. In keeping with the ginseng country’s goals as a seller of electronic products, they are committed to providing customers with the best.

You don’t need to go to the location of the Samsung TV service center,  because now you can take advantage of the shuttle service provided by Samsung. This service is available from the quarter of 2020 to meet the needs of users who need to leave the house as little as possible.

For those who want to use the service, several channels can be accessed, including:

  1. Live chat on the official Page of Samsung Indonesia or you can also contact the administrator using his WhatsApp number 0818 021 55777.
  2. Download and install the Samsung application on your smartphone, then enjoy the Samsung TV service center through the Book Appointment. Samsung members definitely need to have an application, as they can get a variety of interesting information about this brand.

As for the opening hours of the pickup service itself, it starts from half past nine in the morning until six o’clock in the afternoon local time. There is no need to worry that the officers who come to your house to pick up things comply with health protocols, namely, wearing masks, gloves and special storage boxes.

In addition, the pickup and delivery service is not only for products that are still covered by the warranty. For products that are no longer in the warranty period, you can also use this tool. Unfortunately, this service is still limited only to smartphone services.

However, you can once again confirm whether you are providing TV service or not using the Samsung contact number, as we have already mentioned above. Because this does not exclude the possibility that it is also available for other types of electronics.

Samsung Service Center Services

As one of the electronic devices that are almost used every day, some users of Samsung-branded TVs report that they have encountered some problems using this product. Here are some of the issues that the Samsung TV Service Center team can fix:

  1. Smart TVs don’t want to connect Wi-Fi or usually users complain that they can’t access YouTube.
  2. TVs that can’t or can’t connect to Samsung’s servers
  3. TVs that can’t output audio/audio, even if the volume is full
  4. Damage to the hardware of the TV, preventing the device from turning on
  5. Damage to TV software, as a result of which the device cannot find channels at all, aka blurred
  6. The TV is completely dead, although it is still under warranty, etc.

Of course, there are many other problems that users face, and you can solve them in the nearest  Samsung TV service center.

Tips for visiting a Samsung service center

Every Samsung TV service center  in Indonesia already provides a phone number with which you can contact. For those who want to contact CS or go directly to the Samsung TV service center, you should prepare a few things, such as:

  1. Name information, full address, TV brand information that is still under warranty or is not covered by the warranty
  2. Convey the whole problem along with the chronology
  3. Tell us about how long the problem has been experienced and whether it has been solved with the same problem before
  4. Bring a service book if it is still in the warranty period

Another tip, before visiting the service point, it is recommended to first call Samsung customer service. Especially for those who use smart TVs, as a rule, some problems can be solved by phone without coming to the service center.

So, there is nothing wrong with first consulting by phone. In addition to some of the addresses of the service centers above, of course, there are many more places in the Samsung TV service center in Indonesia , which we cannot mention here one by one, you can check on Google Maps.

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